We're keen to welcome an experienced Commercial Loss Adjuster to complement our existing team covering the Midlands region, handling a wide variety of Commercial property damage and Business Interruption losses.
You'll be responsible for managing a portfolio of claims from initial field visit through to settlement, within clients SLAs and meeting challenging audit criteria. Monthly settlement and /or financial targets will also be set by your manager.
Although you`ll be working autonomously, your manager will maintain regular contact with you to discuss service delivery and in particular to provide support, guidance and mentoring in relation to more complex and challenging claims and your personal growth and development.
Candidates should have experience of commercial losses and be able to demonstrate a track record of providing excellent customer service. Existing market profile within the regional area would be an advantage. Competitive package commensurate with experience will be provided.
You will have/will be:
What will you get for this role?
You'll be responsible for managing a portfolio of claims from initial field visit through to settlement, within clients SLAs and meeting challenging audit criteria. Monthly settlement and /or financial targets will also be set by your manager.
Although you`ll be working autonomously, your manager will maintain regular contact with you to discuss service delivery and in particular to provide support, guidance and mentoring in relation to more complex and challenging claims and your personal growth and development.
Candidates should have experience of commercial losses and be able to demonstrate a track record of providing excellent customer service. Existing market profile within the regional area would be an advantage. Competitive package commensurate with experience will be provided.
You will have/will be:
- Customer focus with a track record of delivering outstanding levels of service
- Solid experience of dealing with commercial claims
- Ideally be or have a commitment to progress with ACII and ACILA qualifications
- Superb communications skills
- IT proficient
- Ability to work as part of a team
- The ability to work on your own initiative and take ownership of your own caseload of claims
- Develop and maintain a close working relationship with the customers, to promote customer satisfaction during all stages of the claim
- Able to build good relationships with clients
- Conscientious, hard working to achieve and exceed the required results, as well as flexible and adaptable during times of surge
- Be able to prioritise your workload on a daily basis
- Ideally be educated to an advanced level
- Full UK Driving Licence is essential
What will you get for this role?
- Competitive salary depending on skills, experience and qualifications
- Company car or car allowance
- Annual leave allowance of 25 days + public holidays
- Many of our vacancies offer the opportunity to work flexibly, whether from office and/or home
- Healthcare scheme
- A Self Invested Personal Pension Scheme
- Discounts on various products and services
- Employee assistance programme for employee wellbeing
- Life assurance
- Group Income Protection
- Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP apps