Claims Handlers

​A claims handler is a professional who manages insurance claims from initial report to settlement. Their responsibilities include receiving and processing claims, assessing their validity, liaising with policyholders and other parties involved, and ensuring timely and fair resolution. Claims handlers review documentation, conduct investigations, and determine the extent of the insurer’s liability. They aim to provide efficient customer service while ensuring compliance with policy terms and regulatory requirements. Claims handlers work across various types of insurance, such as motor, property, health, and travel.