Loss Adjusters

This is a hands-on Surveying Contracts Manager role focused on the delivery of insurance-funded repair and restoration works across a mixed portfolio of domestic and commercial claims. The role sits at the interface between insurers, networks, surveyors, contractors and internal operations, taking projects from instruction through to completion. The successful individual will bring a strong insurance repair background, with proven experience managing works ranging from high-volume, lower-value repairs through to more complex projects typically up to £200k (with exposure beyond this desirable). The emphasis is on repair expertise, contract control, programme management, cost awareness and consistent delivery to insurer SLAs. Key Responsibilities ● Manage insurance repair and restoration projects from instruction to completion ● Act as the main point of contact for insurers, networks, surveyors and contractors ● Scope, validate and oversee repair methodologies, costs and programmes ● Control works typically under £20k by volume, with regular projects between £100k–£200k ● Ensure quality, compliance and cost control across live contracts ● Resolve technical, commercial and programme issues as they arise ● Support operational delivery across repair and restoration streams Background & Profile ● Proven experience in insurance repair, restoration or reinstatement ● Strong understanding of insurance workflows, network delivery and SLAs ● Trade, surveying or construction management background preferred ● Comfortable managing multiple live jobs concurrently ● Practical, delivery-focused and commercially aware ● Experience acting as a Contract Manager, Surveyor, or hybrid “Surveying Contracts Manager” ​ ​ Surveying / Contracts Manager – Insurance Repair & Restoration Role Summary Key Responsibilities Background & Profile

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We are recruiting for a Building Consultant – Subsidence to join an award-winning subsidence services division. This is a UK-wide opportunity offering genuine flexibility, combining home working, digital diagnostics and local site visits. You will manage a portfolio of domestic and commercial subsidence claims from initial notification through to conclusion, applying your technical expertise in diagnosis, mitigation and repair. The role offers autonomy, variety and the opportunity to work on technically challenging cases while being fully supported by a collaborative and experienced team. Key Responsibilities Manage an end-to-end caseload of domestic and commercial subsidence claims Diagnose structural defects and subsidence-related issues using both digital technology and on-site inspections Recommend and oversee appropriate mitigation and repair solutions, including drainage-related works Communicate effectively with policyholders, insurers, contractors and internal stakeholders Prepare accurate technical reports and maintain clear case records Deliver high standards of customer service, demonstrating empathy and professionalism Work collaboratively with internal teams and external service providers Working Arrangements This role offers a hybrid working model, allowing you to work from home while attending site visits in your local area. Diagnostic assessments may be completed remotely using digital technology or through face-to-face inspections, depending on operational requirements and personal preference. About You You will be a technically capable building professional with a strong customer focus and a passion for problem-solving. Essential Requirements: Full UK driving licence Working towards or holding a chartered building professional qualification (MCIOB, MRICS, MICE or equivalent) Proven experience diagnosing structural defects and subsidence in buildings Strong understanding of subsidence prevention, mitigation and repair techniques Excellent communication and decision-making skills Desirable: Insurance claims handling experience (training provided) Insurance qualifications such as CILA or CII Training and Development You will receive comprehensive, role-specific training and access to a leading professional development platform, offering extensive on-demand learning, role-specific training and opportunities to continue formal education from day one. Reward and Benefits Remuneration: Salary up to £55,000 per annum (dependent on skills and experience) Up to 20% annual bonus Car allowance or fully expensed company car Work-Life Balance: 25 days annual leave plus bank holidays Flexible working from home or office Health and Wellbeing: Private healthcare (including pre-existing conditions) Life assurance Group income protection Employee assistance programme Additional Benefits: Voluntary benefits including green car scheme, dental cover, cycle to work scheme and season ticket loan Access to wellbeing apps and digital GP services Discounts on a wide range of products and services Why Join This is more than just a role. It’s an opportunity to be part of a forward-thinking organisation delivering high-quality subsidence solutions, supported by strong values, modern technology and outstanding development opportunities. Next Steps If you’re looking for a flexible, technically engaging role with excellent progression and benefits, we’d love to hear from you. Apply now to take the next step in your career.    

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We’re working with a forward-thinking claims business that’s looking to appoint a Desk-Based Commercial Claims Handler to manage commercial property claims end-to-end. This role sits within a specialist commercial team and combines strong technical handling with modern ways of working. You’ll use smartphone video technology where appropriate to carry out virtual site inspections and customer interviews, allowing you to make early, well-reasoned decisions on liability, reserves and contractor appointments. You’ll act as the main point of contact throughout the life of the claim, liaising with customers, brokers, clients and suppliers to keep everything moving. From instruction through to settlement, you’ll be responsible for cost control, communication and maintaining high technical and service standards. This is a fast-paced desk-based role that suits someone comfortable with technology, confident in their judgement and keen to deliver a positive claims experience. Experience with business interruption claims will be important, as will a genuine interest in developing your technical knowledge further. What you’ll be doing Handling commercial property claims from first notification to settlement Making early decisions on liability, reserves and contractor instruction Using video technology to complete virtual inspections where appropriate Managing communication between all parties involved in the claim Controlling costs and ensuring claims are progressed efficiently Maintaining strong technical standards and customer outcomes What we’re looking for Solid experience handling commercial property claims end to end Background in commercial loss adjusting would be a strong advantage Good understanding of business interruption claims and their complexity Comfortable working independently and using initiative Adaptable and able to manage workload during busy periods CII / CILA qualified or working towards professional accreditation What’s on offer Salary and time off Competitive salary based on experience and qualifications 25 days holiday plus bank holidays Hybrid working, office based or home based Pension and protection Self Invested Personal Pension Scheme Private healthcare, including pre-existing conditions Life assurance Group income protection Additional benefits Dental cover, cycle to work scheme and season ticket loan Digital GP and wellbeing support Employee assistance programme Discounts across a range of products and services   This is a great opportunity for a commercially minded claims professional who wants to work in a modern environment with the support and flexibility to do their best work.

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Our client is a leading independent global insurance services provider with offices in 45 countries. Specialising in complex, commercial, and speciality markets, they offer loss adjusting, claims and risk management, auditing, and pre-risk surveying services. Their expert adjusters, averaging 25+ years of experience, serve industries such as Agriculture, Aviation, Construction, Marine, Property, and more, delivering local expertise with global consistency. The opportunity We currently have exciting opportunities for talented and proven Claims Professionals/Commercial Adjusters to join an expanding team. This role will be home-based in/around the chosen area.  Reporting to the Executive Manager, you will be responsible for handling a broad portfolio of commercial claims, from investigation to settlement, ensuring company standards are met in relation to all technical and operational policies and procedures, including data protection and information security. Benefits Salaries: Market level Pension: 5% AL: 25 days up to Associate - Director 30 Days + Car Allowance: Up to £6,600 Bonus: 25% Health insurance & Life Assurance Buy & Sell Holidays Gym & Lifestyle benefits Your responsibilities will include:  Investigating, negotiating and agreeing settlement of claims in a professional manner   Liaising with insured, insurers and brokers to achieve professional and timely conclusion of claims   Completing on site investigations and damage surveys for claims   Producing reports in compliance with professional standards and internal guidelines in accordance with agreed timescales   Actively contribute towards McLarens’ business development programme.   Network, identify and facilitate opportunities for business growth   Undertaking projects and other ad hoc work as required. About You - Knowledge And Experience Successful candidates must hold or ideally be working towards professional qualifications and have gained experience in the commercial or domestic loss adjusting sector, or in allied professions, demonstrating a focus on quality, communication and organisational skills. They will have proven capability in negotiation, decision making, and problem-solving, coupled with strong stakeholder management. An ability to develop strong relationships both internally and externally is imperative. A proven, positive reputation in the Broker and Insurer market would be advantageous.  

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A specialist organisation within the renewable energy insurance sector is looking to appoint a Loss Adjusting Analyst. The team works across complex technical claims involving renewable energy assets, combining insurance knowledge with engineering and operational insight. This role is suited to someone who wants to build a career in loss adjusting within a growing and highly technical part of the market. You’ll start by supporting experienced adjusters and a forensic accountant, with clear progression towards managing your own portfolio of claims. Salary: Up to £40,000 per year, plus discretionary annual bonus Benefits: Private pension, health insurance, and support towards professional qualifications Additional Requirements: Full UK driving licence and willingness to work at heights Role Purpose To provide analytical and technical support on renewable energy claims, contributing to accurate reporting, effective quantification of losses, and the smooth handling of cases from notification through to settlement. Key Responsibilities • Assist loss adjusters with case preparation and day-to-day claim handling • Support a forensic accountant in reviewing and analysing business interruption information • Produce timely and accurate claim reports • Maintain detailed timesheets for billable activity • Help create marketing materials and presentations to support business development Candidate Profile • Degree educated, ideally in an analytical field • Interest in working towards ACII, ACILA or ACA qualifications • Strong Excel capability and well-developed report-writing skills • Comfortable working with data, identifying trends, and explaining findings clearly • Keen to develop a long-term career in renewable energy insurance • Holds a full UK driving licence and confident working at heights

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We require an experienced Commercial Loss Adjuster to complement an existing team, handling a wide variety of Commercial property damage and Business Interruption losses. You'll be responsible for managing a portfolio of claims from initial field visit through to settlement, within clients SLAs and meeting challenging audit criteria. Monthly settlement and /or financial targets will also be set by your line manager.    Although you`ll be working autonomously, your line manager will maintain regular contact with you to discuss service delivery and in particular, to provide support, guidance and mentoring in relation to more complex and challenging claims and your personal growth and development. Candidates should have experience of commercial losses and be able to demonstrate a track record of providing excellent customer service. Existing market profile within the regional area would be an advantage.   What will you get for this role?  • Competitive salary depending on skills, experience and qualifications • 20% Bonus structure • Company car or car allowance  • Many of our vacancies offer the opportunity to work flexibly, whether from office and/or home  • Healthcare scheme • A Self Invested Personal Pension Scheme  • Annual leave allowance of 25 days + public holidays  • Discounts on various products and services  • Employee assistance programme for employee wellbeing  • Life assurance  • Group Income Protection  • Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP apps   You Will Have/will Be  • Customer focus with a track record of delivering outstanding levels of service  • Solid experience of dealing with commercial claims  • Ideally be or have a commitment to progress with ACII and ACILA qualifications  • Superb communications skills  • IT proficient  • Ability to work as part of a team  • The ability to work on your own initiative and take ownership of your own caseload of claims  • Develop and maintain a close working relationship with the customers, to promote customer satisfaction during all stages of the claim  • Able to build good relationships with clients  • Conscientious, hard working to achieve and exceed the required results, as well as flexible and adaptable during times of surge  • Be able to prioritise your workload on a daily basis  • Ideally be educated to an advanced level  • Full UK Driving Licence is essential

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We are seeking a Loss Adjuster to join our expanding team. This is a field-based role with flexibility, offering the chance to manage a varied caseload across domestic and commercial losses (valued £25k-£250k). You will be responsible for investigating and reporting on a wide range of insurance claims, including escape of water, fire, flood, storm, impact, theft, liability and subsidence. You will also be required to assess risk presentation issues and write full ABI-style reports to a high standard.     About Us: We pride ourselves on providing expert TPA and loss adjusting services with a personal touch. We specialise in all insurance perils and deliver thorough, high-quality reports tailored to the needs of insurers and policyholders alike.   Key Responsibilities: • Manage a diverse caseload of claims across all perils • Conduct on-site inspections and liaise with policyholders, brokers, and insurers • Produce detailed and accurate ABI-style reports • Compile risk presentation reports with clear, professional recommendations • Deliver excellent customer service and manage claims efficiently from cradle to grave   About You: • Minimum 2 years’ experience as a Loss Adjuster • Proven experience handling claims across all insurance perils • Competent in writing full ABI-style reports • Experience in producing risk presentation reports desirable not essential as training will be offered • Strong organisational and time management skills • Self-motivated with the ability to work independently • Professional qualifications (e.g. CILA) are desirable but not essential   What We Offer: • Competitive salary, benefits, pension and bonus structure (Base salary up to £55,000) • Flexible working arrangements • Supportive team environment with expert colleagues to assist in the handling of claims • Opportunities for continued professional development     ​

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A well-established global insurance services firm is seeking an experienced Major Loss Adjuster to join its South West team. The organisation supports a wide range of commercial and specialist markets, delivering loss adjusting, claims management, risk services, and technical expertise across multiple sectors. With a strong international footprint and a reputation for professional excellence, the business offers a collaborative environment and the chance to work alongside highly experienced adjusters. What's on offer: Market-competitive salary Car allowance: up to £6,500 Bonus: 25% Pension: 8% employer contribution Annual leave: 25 days standard  Private health insurance The Opportunity Reporting to the Head of Major Loss (South West), you’ll manage a diverse caseload from first instruction through to settlement. The role involves full ownership of investigations, reporting, and negotiations, ensuring all work meets internal technical and operational standards, including data protection and security requirements. Key Responsibilities Investigate, negotiate, and settle major and complex claims in a professional and timely manner. Work closely with insureds, insurers, and brokers to drive effective communication and progress each claim to resolution. Carry out on-site investigations and damage assessments. Produce clear, accurate reports in line with internal guidelines and agreed timescales. Contribute to wider business development activity by identifying opportunities, supporting client relationships, and representing the business professionally. Undertake additional projects or ad-hoc work as required. About You – Experience & Skills CILA / ACILA qualified or working towards the qualification. Other relevant industry accreditations are an advantage. Strong background in property loss adjusting, ideally with exposure to major or complex claims. Confident communicator with solid organisational, technical, and negotiation skills. Able to make sound decisions, solve problems effectively, and manage a varied workload. Comfortable building strong relationships with clients, brokers, and colleagues. A positive reputation within the insurer and broker market is a plus.

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We are offering an exciting opportunity for an experienced Major and Complex Loss Adjuster to join a specialist Major and Complex Loss team covering the London and Southeast region. If you enjoy solving complex problems, supporting clients through challenging situations, and delivering exceptional service, this role is ideal for you.   The Role As a Major and Complex Loss Adjuster, you will manage a portfolio of high-value commercial property claims, including: • Material Damage • Business Interruption You will lead the end-to-end claims process from initial investigation through to final settlement, acting as the trusted expert for clients and stakeholders. This position includes a mix of independent fieldwork and collaborative team work, supported by Adjusting Executives and technical specialists. Whether you are on site assessing damage or preparing reports remotely, you will play a key role in meeting client expectations and delivering excellent service.   What You Will Bring • Full UK Driving Licence • Strong customer focus with evidence of delivering exceptional service • Experience handling major and complex commercial property claims • Excellent communication skills and the ability to negotiate effectively • Confidence managing your own caseload independently • Proactive and solutions focused approach with strong prioritisation skills • Good IT skills, ideally including Microsoft Office (especially Excel) • ACII or ACILA qualifications, or working towards them • Professional and empathetic approach to client relationships • Experience in account management or market profiling is an advantage   What You Will Receive Remuneration and More • Competitive salary based on skills, experience and qualifications • Self Invested Personal Pension Scheme (SIPP) • Incentive (bonus) scheme • Fully funded company vehicle or cash allowance • 25 days annual leave plus bank holidays • Flexible working from home and office Health and Support • Private healthcare (including pre-existing conditions) • Life assurance • Employee assistance programme • Group income protection Additional Benefits • Voluntary benefits such as dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP services • Discounts on a wide range of products and services   Professional Development You will have access to comprehensive training and development opportunities, including extensive online learning resources, role-specific training, and support for further formal education. This is a chance to grow your expertise while contributing to the development of others in the team.   Next Steps If this sounds like the right opportunity for you, apply now. We would be happy to hear from you.

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​ Join our Client as a Principal Forensic Investigator (Mechanical) and play a pivotal role in determining the causes of complex mechanical failures and incidents across domestic, commercial, and industrial environments. You’ll be part of a highly skilled technical investigation team delivering independent expert opinion to clients across insurance, legal, and corporate sectors. This is a dynamic and multifaceted role that combines technical investigation with strategic input into health and safety processes across the wider organisation. From routine insurance claims to complex, high-value cases—including large marine or industrial losses—you’ll apply your engineering expertise to uncover root causes and provide detailed, evidence-based reports. You’ll conduct site visits and laboratory examinations, collect and analyse evidence, interview witnesses, and occasionally dismantle or test machinery and components to establish failure mechanisms. The role also offers the opportunity to collaborate with external experts, design test methodologies, and contribute to continual improvement in investigative standards. Beyond fieldwork, you’ll support the promotion and implementation of robust health and safety procedures and play a key role in maintaining the team’s reputation for technical excellence and integrity. This position is ideal for an experienced mechanical engineer with strong analytical, communication, and organisational skills who thrives in an investigative and intellectually stimulating environment.   Key Skills and Experience ● Education: Degree-level qualification or equivalent experience in engineering; Chartered Engineer status preferred. ● Certifications: IOSH or NEBOSH qualification advantageous. ● Engineering Expertise: Strong understanding of mechanical systems, design principles, and failure analysis. ● Health & Safety: Proven ability to prepare and implement safety processes and procedures. ● Expert Witness: Experience providing expert opinion in legal or insurance contexts desirable. ● Regulatory Knowledge: Familiarity with approved documents, codes, and relevant standards. ● Interpersonal Skills: Confident communicator able to motivate and collaborate across varied stakeholders. ​ ​ ● Flexibility: Comfortable with occasional extended hours and travel. ● Organisation: Excellent planning, prioritisation, and time management abilities. ● Technical Proficiency: Strong IT and reporting skills. ● Driving Licence: Full UK driving licence required. ● Insurance Industry Exposure: Experience advantageous but not essential – full training provided.   Rewards and Benefits ● Competitive salary commensurate with experience ● Fully funded company vehicle or cash allowance ● Self-Invested Personal Pension (SIPP) ● 25 days’ holiday plus bank holidays ● Flexible working (home or office-based) ● Private healthcare (including pre-existing conditions) ● Life assurance and Group Income Protection ● Voluntary benefits – dental cover, cycle-to-work, wellbeing and digital GP services ● Employee assistance programme and retail discounts   A Career That Shapes the Future This isn’t just a position – it’s an opportunity to make a lasting impact. You’ll work behind the scenes for some of the UK’s most respected insurance and risk management brands, helping to resolve complex incidents and prevent future loss. With access to industry-leading professional development resources and structured learning pathways, you’ll be part of a forward-thinking environment where your expertise contributes directly to protecting people, businesses, and communities. ​ Key Skills and Experience Rewards and Benefits A Career That Shapes the Future

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Our Client is seeking an experienced Environmental Consultant to join their specialist environmental division, supporting both insurance and commercial sector clients across the UK. This is a varied and rewarding role where you’ll take ownership of environmental incidents from start to finish—managing investigations, assessing contamination, and coordinating remediation activities that restore sites safely and efficiently. ​ Working closely with senior technical leaders and a trusted network of environmental and building contractors, you’ll oversee projects that range widely in scale, severity, and location. Flexibility to travel within the UK is key, and you’ll also have opportunities to contribute to international assignments through desktop consulting. What you’ll bring ● A degree in Environmental Science (Master’s preferred) or equivalent experience ● Proven experience in environmental investigations across insurance, commercial or domestic sectors ● Strong understanding of remediation techniques and contaminated land assessment ● Excellent project management and reporting skills ● Full UK driving licence What’s on offer ● Competitive salary plus company car or car allowance ● 25 days holiday + bank holidays ● 35-hour working week with flexible home working ● Private healthcare (including pre-existing conditions) ● Life assurance & income protection ● Access to extensive professional training and career development through industry-leading learning programmes ● Additional benefits including dental cover, wellbeing support, and retail discounts This isn’t just another environmental role — it’s a chance to be part of a forward-thinking organisation driving positive environmental outcomes across the UK and beyond. ​ ​ What you’ll bring What’s on offer

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As a member of our Domestic Major Loss team, you will be handling a portfolio of domestic major and complex losses, typically in excess of £100,000 in value. They adopt a team approach and whilst you will be comfortable working on your own, you’ll be a core part of our extensive team of major loss adjusters, and you will have dedicated office-based technical and managerial support. Systems training will be available as required and we will also provide appropriate support for remote (home) working if necessary.   The role includes an element of client contact/meetings to discuss complex and technical issues as necessary. You will also be required to engage and work with various internal and external specialists, so excellent communication skills and the ability to coordinate various parties is essential.    What will you get for this role? Competitive salary depending on skills, experience and qualifications 25% Bonus structure + 5% Performance bonus Company car/car allowance Many of our vacancies offer the opportunity to work flexibly, whether from office and/or home Healthcare scheme & Life assurance A Self Invested Personal Pension Scheme Holiday allowance of 25 days plus bank holidays Discounts on various products and services Employee assistance programme for employee wellbeing Group Income Protection Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP app   You will have/will be: An experienced, domestic claims adjuster ideally with CILA status or evidence of progression towards qualification.  We may also consider applications from less experienced adjusters who can demonstrate excellence in the core technical skills and for communication, both written and verbal Be competent with a proven ability to handle domestic losses in excess of £100,000, or a keen desire to progress to that level as the next stage in your career An excellent market reputation and profile for technical ability and customer service, with a desire to deliver service at the highest level to all stakeholders Experience of handling complex and major domestic losses, on a chargeable time basis, or the ability and desire to take the next step in your career, to this level Excellent interpersonal and communication skills, both written and verbal, with the ability to be detailed and interpret information and data quickly and accurately Full UK Driving Licence is essential

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