Loss Adjusters

Are you confident in managing high-value, complex property claims? We're recruiting for an experienced Loss Adjuster to take on a diverse caseload, including high net worth losses, major incidents, and specialist claims such as subsidence and escape of oil. This is a great opportunity for someone looking to take the next step in their adjusting career within a supportive and progressive environment.   What's On Offer Generous annual leave, rising with service. Flexible working arrangements - hybrid/home-based with collaborative office space available. Pension scheme with matched contributions. Life assurance and enhanced family leave policies. Access to wellbeing support, including 24/7 confidential helpline. Employee discounts, volunteering opportunities, and charity support initiatives. Career development programmes including funding for professional qualifications. Key Responsibilities Manage a portfolio of complex and high-value domestic claims across the UK. Deliver a high standard of technical handling, from first notification through to settlement. Maintain strong relationships with clients, brokers, and service providers. Produce detailed and well-structured reports tailored to the needs of each claim. Work flexibly and independently to meet deadlines and performance targets. Contribute positively to a collaborative, high-performing team culture. What You'll Need Proven experience in property loss adjusting, ideally with major loss or HNW exposure. Strong technical knowledge and attention to detail. ACILA/FCILA (or progression towards) preferred. Excellent communication and organisational skills. Comfortable working remotely and travelling as required. Some out-of-hours work may be necessary. Full UK driving licence.

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We're excited to welcome an experienced Commercial Loss Adjuster to join our dynamic team covering the South/South West region. In this role, you'll handle a diverse range of Commercial property damage and Business Interruption losses, ensuring timely resolution and exceptional service delivery.   Your responsibilities will include managing a portfolio of claims from initial field assessment to settlement, all while meeting clients' service level agreements and rigorous audit standards. Additionally, your manager will provide ongoing support, guidance, and mentorship, particularly for complex claims, fostering your personal growth and development. Ideal candidates will have a proven track record of delivering outstanding customer service in commercial claims, with existing market recognition within the regional area being advantageous. A competitive package will be offered commensurate with experience.   Qualifications and traits we're seeking: - Demonstrated commitment to customer satisfaction and service excellence. - Strong background in handling commercial claims. - Ideally pursuing or committed to advancing ACII and ACILA qualifications. - Excellent communication skills and proficiency in IT. - Ability to collaborate effectively within a team. - Proactive approach and ownership of caseload management. - Skilled in building and maintaining positive client relationships. - Conscientious, hardworking, and adaptable to fluctuations in workload. - Strong prioritisation skills and ideally educated to an advanced level. - Full UK Driving Licence is essential.   What you'll receive in return: - Competitive salary based on skills, experience, and qualifications. - Company car or car allowance. - Annual leave allowance of 25 days plus public holidays. - Opportunities for flexible working arrangements, including remote options. - Healthcare scheme and Self Invested Personal Pension Scheme. - Discounts on various products and services. - Employee assistance programme for well-being support. - Life assurance and Group Income Protection. - Additional voluntary benefits such as dental cover, cycle to work scheme, and digital GP apps.

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We are looking for an experienced Major Loss Adjuster to manage a portfolio of high-value commercial property claims, from initial investigation through to settlement. This is a key role for someone who can handle complex losses while maintaining strong relationships with clients, brokers, and insurers, delivering a professional service every time.   Benefits Market-competitive salary Car allowance: up to £6,600 Bonus: 25% of fees over 3x salary threshold (e.g., earn £7,500 bonus for £30k over target on £40k salary) Pension: 5% employer contribution Annual leave: 25 days standard  Private health insurance Life assurance Gym & lifestyle benefits Responsibilities Investigate, negotiate, and agree settlement of major and complex claims in a professional and timely manner Carry out on-site investigations and surveys for property damage claims Prepare detailed reports in line with industry standards and internal requirements Liaise with all stakeholders to ensure claims are progressed efficiently and effectively Identify opportunities for business development and contribute to team growth Support projects and ad hoc assignments as required About You CILA qualification, or significant progress towards it, is advantageous; other industry qualifications are desirable Proven experience managing large and complex commercial property claims Strong negotiation, decision-making, and problem-solving skills Excellent communication and organisational abilities Ability to build and maintain strong relationships across the insurance market Willingness to travel across the region as needed

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We are looking for an experienced Major Loss Adjuster to manage a portfolio of high-value commercial property claims, from initial investigation through to settlement. This is a key role for someone who can handle complex losses while maintaining strong relationships with clients, brokers, and insurers, delivering a professional service every time.   Benefits Market-competitive salary Car allowance: up to £6,600 Bonus: 25% of fees over 3x salary threshold (e.g., earn £7,500 bonus for £30k over target on £40k salary) Pension: 5% employer contribution Annual leave: 25 days standard  Private health insurance Life assurance Gym & lifestyle benefits Responsibilities Investigate, negotiate, and agree settlement of major and complex claims in a professional and timely manner Carry out on-site investigations and surveys for property damage claims Prepare detailed reports in line with industry standards and internal requirements Liaise with all stakeholders to ensure claims are progressed efficiently and effectively Identify opportunities for business development and contribute to team growth Support projects and ad hoc assignments as required About You CILA qualification, or significant progress towards it, is advantageous; other industry qualifications are desirable Proven experience managing large and complex commercial property claims Strong negotiation, decision-making, and problem-solving skills Excellent communication and organisational abilities Ability to build and maintain strong relationships across the insurance market Willingness to travel across the region as needed

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To investigate, assess, and manage liability/casualty claims arising from external or on-site incidents, ensuring high-quality reporting, timely resolution, and value for all stakeholders. You will act as a point of expertise in casualty investigations, liaising with insurers, legal advisors, brokers, and claimants as necessary.   On Offer: Competitive salary Pension: 5% AL: 25 days up to Associate - Director 30 Days + Car Allowance: Up to £6,600 Bonus: 25% on 3 x annual salary Health insurance & Life Assurance Buy & Sell Holidays Gym & Lifestyle benefits Key Responsibilities Conduct site visits and external investigations into casualty/liability losses. Analyse circumstances of incidents (e.g. public liability; employers' liability; product liability etc.), collect evidence, interview involved parties, and document findings. Prepare detailed reports with clear conclusions and recommendations. Assess and quantify loss value/damages, including cost of remediation, legal exposure etc. Propose settlement strategies; negotiate settlements within defined authority limits. Liaise with legal counsel, brokers, insurers, expert witnesses, and other relevant third parties. Monitor and manage claims from notification through to closure, ensuring all internal and external deadlines are met. Ensure compliance with regulatory, statutory, and policy requirements. Maintain accurate recordkeeping, cost control, and risk mitigation. Provide technical advice and share expertise with less experienced colleagues where applicable. Required Skills & Experience Proven experience in casualty/liability loss adjusting or claims investigation. Evidence of external / site investigations is essential. (ROI experience advantageous) Strong report writing skills, with attention to clarity, structure, accuracy and commercial impact. Good technical understanding of relevant insurance policy wordings, legal obligations, and regulatory landscape. Strong interpersonal and negotiation skills. Ability to work independently, manage workload, make judgements, and escalate where necessary. Strong organisational skills, ability to prioritise, and manage multiple files/claims. Comfortable with travel/site attendance across the Republic of Ireland. Proficiency in using claims management systems; ability to learn new tools quickly. Desirable / Nice-to-Haves Professional qualification in insurance, law, or a related field (CII, CILA, or equivalent). Experience with more complex liability claims (large loss, high exposure, public entity etc.). Familiarity with legal procedures, expert witness work. Experience working with brokers, external experts.

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This is an exciting opportunity for an experienced Loss Adjuster/Insurance Surveyor who enjoys working directly with customers and delivering outstanding service while ensuring cost-effective claim management. You’ll be visiting policyholders on-site to assess household claims, gather key information, validate cover, and agree on fair settlements. The role involves collaborating closely with a Home Project Manager team to ensure claims are handled efficiently from start to finish. This is a field-based role, so you’ll be travelling to customer locations, managing your own diary, and occasionally supporting major incidents outside your usual area. Key Responsibilities Visit customers on-site to assess claims, gather evidence, and validate policy coverage. Create detailed work scopes, floorplans, and initial claim reserves using claims scoping software. Make liability decisions and appoint suppliers to deliver timely repairs and resolutions. Ensure claims are managed in a cost-effective and customer-focused way from first visit through to settlement. Work flexibly across the UK, including evenings and weekends when required. Collaborate closely with internal teams to share information and manage claim outcomes efficiently. Skills & Experience Required Strong empathy and communication skills, with the ability to handle sensitive situations professionally. Experience within the Residential (Home) property insurance sector. Solid technical knowledge of building pathology and claims best practice. Proficiency in claims scoping software (e.g., Symbility, Exactaware) and confident using tablet technology on-site. Understanding of Flood, Escape of Water (EOW), and Fire damage claims as well as health & safety regulations. Self-motivated with strong organisational skills and the ability to manage a busy workload independently. Benefits Competitive salary dependent on experience Company car Annual bonus scheme Generous pension contribution 29 days holiday plus bank holidays, with the option to buy or sell additional days Discounts on insurance products plus retailer savings Share schemes and other financial benefits Supportive policies including parental and carer’s leave

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This is an exciting opportunity for an experienced Loss Adjuster who enjoys working directly with customers and delivering outstanding service while ensuring cost-effective claim management. You’ll be visiting policyholders on-site to assess household claims, gather key information, validate cover, and agree on fair settlements. The role involves collaborating closely with a Home Project Manager team to ensure claims are handled efficiently from start to finish. This is a field-based role, so you’ll be travelling to customer locations, managing your own diary, and occasionally supporting major incidents outside your usual area. Key Responsibilities Visit customers on-site to assess claims, gather evidence, and validate policy coverage. Create detailed work scopes, floorplans, and initial claim reserves using claims scoping software. Make liability decisions and appoint suppliers to deliver timely repairs and resolutions. Ensure claims are managed in a cost-effective and customer-focused way from first visit through to settlement. Work flexibly across the UK, including evenings and weekends when required. Collaborate closely with internal teams to share information and manage claim outcomes efficiently. Skills & Experience Required Strong empathy and communication skills, with the ability to handle sensitive situations professionally. Experience within the Residential (Home) property insurance sector. Solid technical knowledge of building pathology and claims best practice. Proficiency in claims scoping software (e.g., Symbility, Exactaware) and confident using tablet technology on-site. Understanding of Flood, Escape of Water (EOW), and Fire damage claims as well as health & safety regulations. Self-motivated with strong organisational skills and the ability to manage a busy workload independently. Benefits Competitive salary dependent on experience Company car Annual bonus scheme Generous pension contribution 29 days holiday plus bank holidays, with the option to buy or sell additional days Discounts on insurance products plus retailer savings Share schemes and other financial benefits Supportive policies including parental and carer’s leave

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